Cisco 7912G - Forwarding Calls to Another Phone

Chapter 3 Placing a Call and Other Basic Phone Tasks
Forwarding Calls to Another Phone
3-8
Cisco IP Phone 7905G/7912G User Guide for Cisco CallManager
78-15080-02
Forwarding Calls to Another Phone
Call forwarding allows you to redirect to another number all incoming calls to
your Cisco IP Phone. You can set up call forwarding directly from your phone or
remotely using a computer.
Use call forwarding to:
• Send incoming calls to another number where you can answer them (for
example, to an alternate office or to your home).
• Send incoming calls directly to voice mail. Your desk phone does not ring
when calls are routed to your voice mail through the call forwarding feature.
Call forwarding can send your calls to another IP Phone or to a traditional analog
phone.
If there is no answer at the forwarded number, either a person or voice mail, the
call will be sent back to your voice mail system.
Related Topics
• Setting Up Call Forwarding, page 3-8
• Setting Up Call Forwarding from Your Phone, page 3-9
• Setting Up Call Forwarding from a Computer, page 3-9
• Canceling Call Forwarding, page 3-10
Setting Up Call Forwarding
There are two ways in which you can set up call forwarding:
• Using your IP phone. See the “Setting Up Call Forwarding from Your Phone”
section on page 3-9.
• Using a computer from which you can access the Cisco CallManager User
Options web pages. See the “Setting Up Call Forwarding from a Computer”
section on page 3-9.