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Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1(3)
OL-17679-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Mobile Voice Access Extends Mobile Connect capabilities by allowing
users to access an interactive voice response (IVR)
system to originate a call from a remote device
such as a cellular phone.
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, “Mobile Connect and
Mobile Voice Access” chapter.
Multilevel Precedence
and Preemption
(MLPP)
(SCCP phones only)
Provides a method of prioritizing calls within your
phone system. Use this feature when users work in
an environment where they need to make and
receive urgent or critical calls.
For more information refer to Cisco Unified
Communications Manager Features and
Services Guide, “Multilevel Precedence and
Preemption” chapter.
Multiple calls per line
appearance
Each line can support multiple calls. Only one call
can be active at any time; other calls are
automatically placed on hold.
Refer to Cisco Unified Communications
Manager Administration Guide, “Directory
Number Configuration” chapter.
Music on hold Plays music while callers are on hold. For more information refer to the Cisco
Unified Communications Manager Features
and Services Guide, “Music On Hold” chapter.
Mute Mutes the microphone from the handset or headset. Requires no configuration.
Onhook call transfer Allows a user to press a single Transfer softkey and
then go onhook to complete a call transfer.
For more information refer to Cisco Unified
Communications Manager System Guide,
“Cisco Unified IP Phones” chapter.
Onhook predialing Allows a user to dial a number without going off
hook. The user can then either pick up the handset
or press the Dial softkey.
For more information refer to Cisco Unified IP
Phone Guide, “Basic Call Handling” chapter.
Other group pickup Allows a user to answer a call ringing on a phone
in another group that is associated with the user's
group.
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, “Call Pickup
Configuration” chapter. (remove references to
CUCM system and admin guides)
Phone secure web
access
Cisco Unified IP Phones can now securely access
the web with the use of a phone trust store called
“phone-trust.”
Cisco Unified Communication Manager
Security Guide, “Security Overview” chapter.
Presence-enabled
directories
Allows a user to monitor the call state of another
directory number (DN) listed in call logs,
speed-dials, and corporate directories. The Busy
Lamp Field (BLF) for the DN displays the call
state.
For more information, refer to Cisco Unified
Communications Manager Features and
Services Guide, “Presence” chapter
Private Line
Automated Ringdown
(PLAR)
The Cisco Unified Communications Manager
administrator can configure a phone number that
the Cisco Unified
IP Phone dials as soon as the
handset goes off hook. This can be useful for
phones that are designated for calling emergency
or “hotline” numbers.
Refer to the Cisco Unified Communications
Manager System Guide, “SIP Dial Rules
Configuration” chapter.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference
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