What to do if the Settings button is unresponsive on my Cisco IP Phone?
If the Settings button is unresponsive on your Cisco IP Phone, your system administrator might have disabled it on your phone.
Why does CallBack fail on my Cisco 7965G IP Phone?
CallBack may fail on your Cisco IP Phone if the other party has call forwarding enabled.
How to display missing softkeys on Cisco 7965G?
If the softkey you're looking for doesn't appear on your Cisco IP Phone, try pressing the 'more' button to reveal additional softkeys. Also, ensure you change the line state, such as going off-hook or having a connected call. It's also possible that your phone is not configured to support the feature associated with that softkey.
Why does Barge fail on my Cisco 7965G IP Phone with a fast busy tone?
Barge may fail on your Cisco IP Phone, resulting in a fast busy tone, if the phone you are using is not configured for encryption while attempting to barge an encrypted call.
Why am I disconnected from a call joined using Barge on my Cisco 7965G?
If you are disconnected from a call joined via Barge on your Cisco IP Phone, it's likely because the call was put on hold, transferred, or turned into a conference call.
What to do if Cisco 7965G IP Phone is unable to obtain IP address?
If your Cisco Unified IP Phone can't obtain an IP address, ensure that the network or VLAN the phone is connected to has access to the DHCP server. Also, confirm that the switch port is enabled.
How to fix a Cisco 7965G that does not go through its normal startup process?
If your Cisco Unified IP Phone isn't starting up normally, the issue could stem from faulty cables, bad connections, network outages, or a lack of power. Begin by verifying that the network port is functional and that the phone is receiving power. If problems persist, try powering up the phone with the handset off-hook. As a last resort, perform a factory reset of the phone.
Why does my Cisco IP Phone keep resetting unexpectedly?
If your Cisco Unified IP Phone resets unexpectedly, first verify that the Ethernet connection is up, as a stable network and Cisco Unified Communications Manager connection should prevent this. Check if the port or switch the phone is connected to is down. Also, eliminate any DNS or other connectivity errors.
General| Protocol Support | SIP, SCCP |
|---|---|
| Weight | 3.5 lbs (1.6 kg) |
| Ethernet | 10/100 Mbps |
| Power | IEEE 802.3af Power over Ethernet (PoE) |
| Expansion Module Support | Supports up to two Cisco Unified IP Phone Expansion Modules |
| Speakerphone | Full-duplex speakerphone |
| Lines | 6 lines |
| Codecs | G.711, G.729a, iLBC |
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