Cisco ATA 186 Administrator's Guide

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Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (H.323)
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Preface
Obtaining Technical Assistance
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Technical Assistance Center
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Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
• Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,
product installation, or basic product configuration.
• Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably
impaired, but most business operations continue.
• Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects
of business operations. No workaround is available.
• Priority level 1 (P1)—Your production network is down, and a critical impact to business operations
will occur if service is not restored quickly. No workaround is available.
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of
service contracts, when applicable.

Cisco ATA 186 Specifications

General

Operating Temperature	32°F to 104°F (0°C to 40°C)
Protocol	SIP, H.323
Network Interface	10/100BASE-T Ethernet
Audio Codec Support	G.729a, G.723.1
Power Supply	5V DC
Weight	0.23 kg (0.5 lb)
Relative Humidity	10 to 90% noncondensing
Ports	2 RJ-11 FXS ports