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Cisco ATA 186 Administrator's Guide

Cisco ATA 186
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xvi
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (H.323)
OL-4008-01
Preface
Obtaining Technical Assistance
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Obtaining Technical Assistance
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obtain online documentation, troubleshooting tips, and sample configurations from online tools by using
the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access
to the technical support resources on the Cisco TAC Web Site.
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Technical Assistance Center
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Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,
product installation, or basic product configuration.
Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably
impaired, but most business operations continue.
Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects
of business operations. No workaround is available.
Priority level 1 (P1)—Your production network is down, and a critical impact to business operations
will occur if service is not restored quickly. No workaround is available.
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of
service contracts, when applicable.

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Cisco ATA 186 Specifications

General IconGeneral
Operating Temperature32°F to 104°F (0°C to 40°C)
ProtocolSIP, H.323
Network Interface10/100BASE-T Ethernet
Audio Codec SupportG.729a, G.723.1
Power Supply5V DC
Weight0.23 kg (0.5 lb)
Relative Humidity10 to 90% noncondensing
Ports2 RJ-11 FXS ports

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