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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
OL-9772-05
Chapter 2 Message and Recovery Procedures
PM Messages
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PM-4-EXT_VLAN_INUSE: VLAN [dec] currently in use by [chars].
Explanation The port manager did not allocate the VLAN for external use because the VLAN is
being used by another feature. [dec] is the VLAN that is being used, and [chars] is the feature that
is using it.
Recommended Action Reconfigure the feature (for example, the routed port) to use another internal
VLAN or to request another available VLAN.
Error Message PM-4-EXT_VLAN_NOTAVAIL: VLAN [dec] not available in Port Manager.
Explanation The port manager did not allocate the requested VLAN. The VLAN is probably being
used as an internal VLAN by other features. [dec] is the requested VLAN.
Recommended Action Configure a different VLAN on the device.
Error Message PM-4-INACTIVE: putting [chars] in inactive state because [chars].
Explanation The port is inactive because the port manager could not create a virtual port for the
switch port and VLAN. The reason for this condition is specified in the error message. The first
[chars] is the interface name, and the second [chars] is the reason.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PM-4-INT_FAILUP: [chars] failed to come up. No internal VLAN available.
Explanation The port manager did not allocate an internal VLAN. The interface cannot be enabled.
[chars] is the interface name.
Recommended Action Remove the extended-range VLAN by using the no vlan vlan-id global
configuration command to free up resources.
Error Message PM-4-INT_VLAN_NOTAVAIL: Failed to allocate internal VLAN in Port
Manager.
Explanation The port manager did not find any available internal VLAN.
Recommended Action Delete some extended-range VLANs created by users, or remove some features
(such as routed ports) that require internal VLAN allocation. To delete extended-range VLANs, use
the no vlan vlan-id global configuration command. To delete a routed port, use the no switchport
interface configuration command.