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Cisco Explorer Series User Manual

Cisco Explorer Series
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DHCT Errors
734375 Rev H 97
Symptom
POWER LED
Indicator
Possible Solution
DHCT will not
download, stays in
hunt mode,
displaying the
following
constantly:
h.xxx
Blinks once every
half-second
1 Connect the DHCT to a known good RF
cable.
2 Power cycle the DHCT.
3 Force a download by following these steps:
a Unplug the DHCT power cord from the
power receptacle.
b Plug the DHCT power cord into the
power receptacle while pressing the
SELECT and POWER buttons at the
same time (on the DHCT front panel).
4 If these steps do not work, return the DHCT
to us for repair. Mark the repair tag with D6.
DHCT in Hunt Mode (hXXX).
DHCT will not
download, stays in
hunt mode,
displaying one the
following
constantly:
r---
r.xxx
Blinks twice,
pauses, repeats
1 Force a download by following these steps:
a Unplug the DHCT power cord from the
power receptacle.
b Plug the DHCT power cord into the
power receptacle while pressing the
SELECT and POWER buttons at the
same time (on the DHCT front panel).
2 If the known good DHCT of the same type
and revision does not download, contact
your DNCS operator to resolve the network
issue.
3 If these steps do not work, return the DHCT
to us for repair. Mark the repair tag with D2.
Unable to Connect to Network.
DHCT
continuously
reboots
Not available
1 Power cycle the DHCT.
2 Reformat the hard drive using the Staging
Toolkit by following these steps:
a Disconnect the DHCT's RF input.
b Press PAUSE until the Mail indicator
flashes.
c Press the PAGE button.
d Press LIST three times.
e Reconnect the DHCT's RF input.
3 If these steps do not work, return the DHCT
to us for repair. Mark the repair tag with D5.
Constantly Resets/Reboots.

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Cisco Explorer Series Specifications

General IconGeneral
CategoryMedia Converter
SeriesExplorer
ModelVarious (e.g., 4642HDC, 8642HDC, 9865HDC)
TypeSet-top box
Input InterfacesCableCARD, Ethernet, USB
Output InterfacesHDMI, Component, Composite, S-Video (depending on the model)
Video ResolutionUp to 1080p (depending on the model)
Audio OutputHDMI, Optical, RCA
Power SupplyExternal power adapter
DimensionsVaries by model
WeightVaries by model

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