then opening and email case or calling using the contact information on that page.
Bringing your Stack Online
MS250 switches can be connected in a physical stack using dedicated stacking ports and cables. Configuration steps
and additional information about stacking can be found here.
Warranty
MS Warranty coverage periods are as follows:
Time Period Comments
MS250 Lifetime
MS Accessories 1 Year
The following are considered accessories:
SFP Modules, twinax/SFP+ cables, stacking cables, all mounting kits and stands, antennas, interface
modules, additional power cords, PoE injectors
Note: The above table is a general guideline for warranty terms and is not final. Warranty terms are subject to printed warranty information on the relevant online
Meraki data sheets.
If your Cisco Meraki device fails and the problem cannot be resolved by troubleshooting, contact support to address the issue. Once support determines that the
device is in a failed state, they can process an RMA and send out a replacement device free of charge. In most circumstances, the RMA will include a pre-paid
shipping label so the faulty equipment can be returned.
Additional warranty information can be found on: https://meraki.cisco.com/support#process:warranty
Support and Additional Information
If issues are encountered with device installation or additional help is required, contact Meraki Support by logging in to dashboard.meraki.com and opening a
case by visiting the Get Help section.
• The equipment is intended for industrial or other commercial activities.
• The equipment is used in areas without exposure to harmful and dangerous production factors, unless otherwise
specified in the operational documentation and/or on the equipment labeling.
• The equipment is not for domestic use. The equipment is intended for operation without the constant presence of
maintenance personnel.
• The equipment is subject to installation and maintenance by specialists with the appropriate qualifications, sufficient
specialized knowledge, and skills.
In order to initiate a hardware replacement for non-functioning hardware that is under warranty, you must have access to the original packaging the
hardware was shipped in. The original hardware packaging includes device serial number and order information, and may be required for return
shipping.
Meraki MS250 devices have been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. A
digital device that is marketed for use in a residential environment notwithstanding use in commercial, business and industrial environments.
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