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Cisco SIP IP Phone Administrator Guide
 
Chapter 1      Product Overview
What Is the Cisco SIP IP Phone?
When the primary proxy does not respond to the INVITE message sent by the Cisco SIP IP Phone 
after the configured number of retries, the Cisco SIP IP Phone sends the INVITE to the backup 
proxy. This is independent from the proxy defined in the Route attribute in the dial-plan template 
used.
The Cisco SIP IP phone does not have to register with the backup proxy. All interactions with the 
backup proxy, such as authentication challenges, are treated the same as the interactions with the 
primary proxy.
The backup proxy is used only with new INVITE messages. Once the backup proxy is used, it is 
active for the duration of the call.
The location of the backup SIP proxy can be defined as an IP address in the default configuration 
file. See the proxy_backup and proxy_backup_port parameters in the “Modifying the Default SIP 
Configuration File” section on page 3-8 .
• Emergency SIP proxy
An optional emergency SIP proxy can be configured with the Route attribute of the template tag in 
the dial-plan template file. See “Support of user-defined proxy routing.”
When an emergency SIP proxy is configured and a call is initiated, the phone generates an INVITE 
message to the address specified in the proxy_emergency parameter. The emergency proxy is used 
for the call duration.
The location of the emergency proxy can be defined as an IP address in the default configuration 
file. See the proxy_emergency and proxy_emergency_port parameters in “Modifying the Default 
SIP Configuration File” section on page 3-8.
• Support of DNS SRV
The Domain Name Server RR (DNS SRV) is used to locate servers for a given service.
SIP on Cisco’s SIP IP phones uses a DNS SRV query to determine the IP address of the SIP proxy 
or redirect server. The query string generated is in compliance with RFC 2782, and prepends the 
protocol label with an underscore _, as in “_protocol._transport.” The addition of the underscore 
reduces the risk of the same name being used for unrelated purposes.
In compliance with RFC 2782 and the draft-ietf-sip-srv-01 specification, the system can remember 
multiple IP addresses and use them properly. In the draft-ietf-sip-srv-01 specification, it is assumed 
that all proxies returned for the SRV record are equivalent such that the phone can register with any 
of the proxies and initiate a call using any other proxy.
• Configurable Voice Activity Detection
Voice Activity Detection (VAD) can be enabled or disabled with enable_vad parameter. Use a value 
of 0 to disable, and a value of 1 to enable. See enable_vad parameter in “Modifying the Default SIP 
Configuration File” section on page 3-8.
• Distinctive Alerting
If the INVITE message contains an Alert-Info header, distinctive ringing is invoked. The format of 
the header is “Alert-info: x”. The value of “x” can be any number. This header is only received by 
the phone and is not generated by the phone.
Distinctive ringing is supported when the phone is idle or during a call. In the idle mode, the phone 
rings with a different cadence. The selected ringing type plays twice with a short pause in between. 
In call-waiting mode, two short beeps are generated instead of one long beep.
• Network Address Translation (NAT) and Outbound Proxy
NAT can be enabled or disabled with the nat_enable parameter. You can configure the address of the 
NAT or firewall server using the nat_address parameter.