Cisco SIP IP Phone User Manual

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Cisco SIP IP Phone Administrator Guide
Chapter 3 Managing Cisco SIP IP Phones
Accessing Status Information
Viewing Status Messages
To view status messages that you can use to diagnose network problems, complete the following steps:
Step 1 Press the Settings key. The Settings menu appears.
Step 2 Highlight Status.
Step 3 Press the Select soft key. The Setting Status menu appears.
Step 4 Highlight Status Messages.
Step 5 Press the Select soft key. The Status Messages panel appears.
Step 6 To exit the Status Messages panel, press the Exit soft key.
Viewing Network Statistics
To view statistical information about the phone and network performance, complete the following steps:
Step 1 Press the settings key. The Settings menu appears.
Step 2 Highlight Status.
Step 3 Press the Select soft key. The Setting Status menu appears.
Step 4 Highlight Network Statistics.
Step 5 Press the Select soft key. The Network Statistics panel appears.
The following information is displayed on this panel:
• Rcv—Number of packets received by the phone; not through the switch.
• Xmit—Number of packets sent by the phone; not through the switch.
• REr—Number of packets received by the phone that contained errors.
• BCast—Number of broadcast packets received by the phone.
• Phone State Message—TCP messages indicating the state of the phone. Possible messages are:
– Phone Initialized—TCP connection has not gone down since the phone was powered on.
– Phone Closed TCP—TCP connection was closed by the phone.
– TCP Timeout—TCP connection was closed because of a retry timeout.
– Error Code—Error messages indicating unusual reasons the TCP connection was closed.
• Elapsed Time—Length of time (in days, hours, minutes, and seconds) since the last power cycle.
• Port 0 Full, 100—Indicates that the network is in a linked state and has autonegotiated a full-duplex
100-Mbps connection.
• Port 0 Half, 100—Indicates that the network is in a linked state and has autonegotiated a half-duplex
100-Mbps connection.
• Port 0 Full, 10—Indicates that the network is in a linked state and has autonegotiated a full-duplex
10-Mbps connection.
• Port 0 Half, 10—Indicates that the network is in a linked state and has autonegotiated a half-duplex
10-Mbps connection.

Cisco SIP IP Phone Specifications

General

Brand	Cisco
Model	SIP IP Phone
Category	IP Phone
Language	English