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Cisco SIP IP Phone Administrator Guide
 
Appendix B      SIP Call Flows
Call Flow Scenarios for Failed Calls
Cisco SIP IP Phone-to-Cisco SIP IP Phone—Authentication Error
Figure B-19 illustrates an unsuccessful call in which User A initiates a call to User B but is prompted 
for authentication credentials by the proxy server. User A’s SIP IP phone then reinitiates the call with an 
SIP INVITE request that includes it’s authentication credentials.
Step Action Description
1. INVITE—Cisco SIP IP phone A 
to Cisco SIP IP phone B
Cisco SIP IP phone A sends a SIP INVITE request to Cisco SIP IP phone B. The 
INVITE request is an invitation to User B to participate in a call session.
In the INVITE request:
• The phone number of User B is inserted in the Request-URI field in the form 
of a SIP URL. The SIP URL identifies the address of User B and takes a form 
similar to an e-mail address (user@host, where user is the telephone number 
and host is either a domain name or a numeric network address). For 
example, the Request-URI field in the INVITE request to User B appears as 
“INVITE sip:555-0002@companyb.com; user=phone.” The “user=phone” 
parameter distinquishes that the Request-URI address is a telephone number 
rather than a username.
• Cisco SIP IP phone A is identified as the call session initiator in the From 
field.
• A unique numeric identifier is assigned to the call and is inserted in the 
Call-ID field.
• The transaction number within a single call leg is identified in the CSeq 
field.
• The media capability User A is ready to receive is specified.
2. 180 Ringing—Cisco SIP IP 
phone B to Cisco SIP IP phone A
Cisco SIP IP phone B sends a SIP 180 Ringing response to Cisco SIP IP phone A.
3. CANCEL (Ring 
Timeout)—Cisco SIP IP phone 
A to Cisco SIP IP phone B
Cisco SIP IP phone A sends a CANCEL request to Cisco SIP IP phone B to 
cancel the invitation.
4. 200 OK—Cisco SIP IP phone B 
to Cisco SIP IP phone A
Cisco SIP IP phone B sends a SIP 200 OK response to Cisco SIP IP phone A. The 
response confirms receipt of the cancellation request.