Chapter 5 Troubleshooting
58
Indication Description Corrective actions
OverHeat
Cooling
Printhead overheat Wait until the printhead temperature goes
down. When the temperature becomes low,
the remaining printing resumes.
Stop Stop key pressed Enters a pause after displaying ‘Stop’ by the
Stop command.
If the Pause key is pressed, the printing will
resume.
If the Stop key is pressed again, the stored
printing contents are discarded and ‘On Line’
turns on.
Cancel Stop command
reception
(communication
control)
Displays ‘Stop’ by the stop command, discards
the remaining printing contents, and enters
pause.
If the Pause key is pressed, ‘On Line’ will turn
on.
HeadOpen Printhead mechanism
open
Close the printhead mechanism.
PaperEnd Paper end (paper out) Load media.
PaperErr Paper out (paper
position cannot be
detected)
Check the contents and clear with the Stop
key.
Correct the faulty setting of the media
detection (media gaps, black marks,
continuous media).
Correct the faulty parameter for media (max.
length, continuous media).
Adjust the sensor or change to the media that
can accept the media position detection.
Specify the detection miss checking length
with the M command.
When the media position cannot be detected
during feeding by the specified length, it is
judged error. Generally specify the length
about three times the label length.
In case of continuous media, specify the label
length with the C command.
Difference between the maximum and
minimum values of the sensor reading voltage
must be 0.8 V or more.
Sensor adjustments and check of media
characteristic (voltage checking) can be
performed with the Maintenance mode.
1 Error Messages
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