Citizen CLP-7202e - Media Feed Troubleshooting

Chapter 5 Troubleshooting

61
3 Media Feed Troubleshooting
Problem Cause and remedy
Media does not
feed.
• Wrong media path.
• Printhead mechanism is
open.
→ Use correct path. (See Chapter 3)
→ Close the printhead mechanism.
Media skew. • Edge of media is not in
contact with the media
guide.
• Roll guide is not in
contact with the roll
media.
• Printhead pressure is not
correct.
→ Slightly push the media guide to
the edge of media.
(See Chapter 3)
→ Slightly push the roll guide to the
roll media. (See Chapter 3)
→ Adjust it with the offset
adjustment screw according to
the width of media. (See Chapter
4)
Media does not
align with the print
position.
• Setting mode is not
correct.
• Media gap (black mark)
sensor adjustment
failure.
• Transfer data is abnormal.
→ Check whether the setting mode
is for media gap or black mark
sensor and if it is not, change it.
(See Chapter 2)
→ Adjust the voltage of media gap
or black mark sensor from the
voltage setting in the system
maintenance mode.
(See Chapter 2)
→ If the contents of the transfer data
are incorrect, set them properly
again.
3 Media Feed Troubleshootin
g