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ClimateMaster Tranquility Digital User Manual

ClimateMaster Tranquility Digital
62 pages
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Residential Packaged
DIGITAL Geothermal
Heat Pumps
97B0601N01
Rev.: 01/15/14
Tranquility
®
Digital (DXM2)
Troubleshooting Guide
Table of Contents
Introduction 2
Troubleshooting Flow Chart 3-9
Flow Chart Reference Symbols and Diagrams 10
Contactor Chart 11
Verifying Pump Feedback Signal 11
Removing Powerhead on Modulating Valve 12-13
Checking Compressors 14-15
Reversing Valve Touch Test Chart 16
Performance Troubleshooting 17-18
Functional Troubleshooting 19-21
Commissioning Worksheet: 22-23
Typical Water Source Refrigeration Circuit 24
(Heating Cycle)
Basic Refrigeration Summary 25
Refrigeration Troubleshooting 26-27
Auxiliary Heat Check 28
Checking Pump Output 28
Compressor Contactor Voltage Check 29
Check CCH for 24 Volts 29
Verifying Contactor 29
Verifying Capacitor 30
Checking Pump Power Cord 30
Replacing Variable-Speed Pump Power Head 31
Verifying Power at Molded Plug 31
for Compressor
Verifying Antifreeze 32
Second Stage Veri cation 33
Verifying 24V at Reversing Valve 34
Checking Reversing Valve at DXM2 34
A0-2 Jumper 35
Checking for Power at DXM2 35
Verifying DC Voltage on DXM2 Board 36
for Modulating Valve Check
TXV Bulb Test 37
Verifying Dipswitch Position 38
Replacing High Pressure Water Switch 38
Verifying a Thermistor 39-40
Turning Breaker on in Panel 41
or Aux Heat Control
Static Pressure Check 41
Locating Tstat Version and DXM2 Version 42
UltraCheck EZ
Motor Diagnostic Tool 42
Checking Dipswitches on DXM2 43
Magnet Test to Shift Reversing Valve 43
Checking Blower Line Voltage 44
Modulating Valve Loses Con guration 44
Hard Reset at Thermostat 45
De nitions of Conditions 46-47
DXM2 Board Layout and Dipswitches 48
DXM2 Controls 49-52
Wiring Diagrams 53-54
ATC Thermostat Screens and Set Up 55-61
Revision History 62
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ClimateMaster Tranquility Digital Specifications

General IconGeneral
CategoryHeat Pump
COPUp to 5.0
RefrigerantR-410A
TypeWater-to-Air
Cooling Capacity Range24, 000 - 72, 000 BTU/hr
Heating Capacity Range24, 000 - 73, 000 BTU/hr
EERUp to 30.0
Voltage Options208/230V, 460V, 575V
Unit DimensionsVaries by model
Unit WeightVaries by model
Stages of CoolingSingle or Two-Stage
Stages of HeatingSingle or Two-Stage

Summary

Introduction to Troubleshooting Guide

Troubleshooting Flow Chart Guide

Flow Chart Symbols and Diagrams Reference

Component Electrical Diagnostics

Contactor Troubleshooting Chart

Diagnostic chart for troubleshooting compressor contactor issues.

Verifying Pump Feedback Signal

Procedure to check the feedback signal from the pump.

Modulating Valve Powerhead Maintenance

1-Inch Modulating Valve Powerhead Removal

Steps for removing the powerhead from a 1-inch modulating valve.

Compressor Diagnostics and Testing

Alternative Compressor Testing

Using a megohmmeter to test hermetic compressor motor insulation.

Reversing Valve Troubleshooting Guide

Performance Troubleshooting Guide

Functional Troubleshooting Guide

Commissioning Worksheet and Setup Guide

Typical Refrigeration Circuit Diagram

Diagram and explanation of the refrigeration circuit in heating mode.

Basic Refrigeration Summary

Overview of expansion valve systems and common refrigeration issues.

Refrigeration Troubleshooting Guide

Auxiliary Heat and Pump Checks

Auxiliary Heat Check

Procedure for checking auxiliary heat connections and voltage.

Checking Pump Output

Procedure for checking the pump output voltage and communication.

Electrical Component Checks

Compressor Contactor Voltage Check

Verifying voltage to the compressor contactor and its resistance.

Verifying Contactor

Checking contactor resistance and voltage.

Capacitor and Pump Cord Checks

Verifying Capacitor

Procedure for checking the unit's capacitor.

Checking Pump Power Cord

Verifying voltage on the pump power cord.

Pump and Compressor Power Checks

Replacing Variable-Speed Pump Power Head

Steps for replacing the power head of a variable-speed pump.

Verifying Compressor Plug Voltage

Verifying voltage at the compressor molded plug.

Antifreeze Verification Guide

Second Stage Compressor Verification

Reversing Valve Voltage Checks

Verifying 24V at Reversing Valve

Checking for 24V at the reversing valve during a cooling call.

Checking Reversing Valve via DXM2

Verifying reversing valve operation through the DXM2.

DXM2 Power and Jumper Settings

Checking DXM2 Power Supply

Verifying proper voltage supply to the DXM2 control board.

DXM2 A0-2 Jumper Configuration

Explanation and location of the A0-2 jumper for valve/pump configuration.

Modulating Valve DC Voltage Check

TXV Bulb Test Procedure

DXM2 Dipswitch and Water Switch Checks

Verifying DXM2 Dipswitch Position

Checking the position of dipswitches on the DXM2 for proper operation.

Replacing High Pressure Water Switch

Steps for replacing a high pressure water switch.

Thermistor Verification Procedure

Auxiliary Heat Control and Static Pressure Check

Turning Breaker On

Turning on the breaker for the unit or auxiliary heat control.

Static Pressure Check Procedure

How to perform a static pressure check on the unit.

Version Information and Diagnostic Tools

Locating Thermostat and DXM2 Versions

Finding version information for the thermostat and DXM2 board.

UltraCheck-EZ™ Motor Diagnostic Tool

Description of the UltraCheck-EZ™ motor diagnostic tool.

DXM2 Dipswitch and Reversing Valve Tests

Checking DXM2 Dipswitches

Verifying the settings of dipswitches on the DXM2 board.

Magnet Test for Reversing Valve

Using a magnet to manually shift the reversing valve.

Blower Voltage and Modulating Valve Configuration

Checking Blower Line Voltage

Verifying the line voltage supplied to the blower motor.

Modulating Valve Configuration Fix

Wiring adjustment for modulating valve configuration issues.

Thermostat Hard Reset Procedure

Definitions of Operational Conditions

DXM2 Board Layout and Dipswitch Guide

DXM2 Control System Overview

DXM2 Field Selectable Inputs

Details on Test mode, Retry mode, and configuration options.

DXM2 Factory Jumpers

Explains factory-set jumpers like A0-2 for valve/pump configuration.

DXM2 DIP Switches

Explains the function of DIP switches for unit setup and operation.

DXM2 DIP Switch Package Details

DXM2 DIP Package #2 (S2)

Details DIP switches for accessory relay configuration and fan modes.

DXM2 DIP Package #3 (S3)

Details DIP switches for communications and HWG settings.

DXM2 Fault Code Descriptions

DXM2 Fault Code 2: High Pressure

Explains fault code 2 for high pressure switch activation.

DXM2 Fault Code 3: Loss of Charge

Explains fault code 3 for loss of charge switch.

DXM2 Fault Code 4: Water Coil Low Temp

Explains fault code 4 for LT1 water coil low temperature.

DXM2 Fault Code 5: Air Coil Low Temp

Explains fault code 5 for LT2 air coil low temperature.

DXM2 Fault Codes Continued

DXM2 Fault Code 9: Swapped Thermistors

Explains fault code 9 related to swapped thermistors.

DXM2 Fault Code 10: ECM Blower Fault

Explains fault code 10 related to ECM blower issues.

DXM2 Fault Code 11: Low Air Coil Pressure

Explains fault code 11 for low air coil pressure switch.

DXM2 Fault Code 12: Low Air Temperature

Explains fault code 12 for low air temperature.

DXM2 Wiring Diagrams

DXM2 Wiring Diagram: Internal Flow Controller

Wiring diagram for DXM2 with internal flow controller.

DXM2 Wiring Diagram: Modulating Water Valve

Wiring diagram for DXM2 with a motorized modulating water valve.

ATC32U01 Thermostat Setup Guide

Accessing Installer Menu Settings

How to access the installer settings menu on the thermostat.

Thermostat Staging Configuration

Configuration options for compressor staging (single/multi-stage).

Thermostat Auxiliary Heat Settings

Settings for auxiliary heat operation modes.

ATC32U01 Thermostat Configuration Menus

ATC32U01 Programming Configuration

Programming options for thermostat scheduling.

ATC32U01 System Configuration

Adjusting critical equipment settings in the system configuration.

ATC32U01 Airflow Selection

Setting airflow rates for various operating modes.

ATC32U01 Unit and Pump Configuration

ATC32U01 Unit Configuration

Configuring unit family, size, blower type, and loop configuration.

ATC32U01 Pump Configuration

Setting pump control parameters and temperature differentials.

ATC32U01 Valve Configuration

ATC32U01 Service Mode Operations

ATC32U01 Manual Operation

Manually commanding thermostat outputs for troubleshooting.

ATC32U01 Control Diagnostics

Viewing status of inputs, switches, and sensor readings.

ATC32U01 Dipswitch and Fault History

ATC32U01 Dipswitch Configuration

Viewing the status of dipswitch settings on the connected control.

ATC32U01 Fault History

Displays the five most recent stored fault codes for the control.

ATC32U01 Fault Temperature Conditions

Temperature readings recorded at the time of a fault.

ATC32U01 Fault Condition Details

ATC32U01 Fault Flow Conditions

Blower/pump speed and valve position readings at fault time.

ATC32U01 Fault Input/Output Conditions

Status of inputs, switches, and control outputs at fault time.

ATC32U01 Fault Configuration Conditions

Dipswitch settings recorded at the time of a fault.

ATC32U01 Possible Fault Causes

Lists potential causes for recorded faults.

Document Revision History

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