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Limited Warranty
Coolaroo is pleased to oer a limited warranty on Custom Roller Shade products. The limited warranty
covers the purchaser in the case of manufacturing defects (i.e., a aw in the product design, materials, or
workmanship) as stated below.
What IS Covered
Original defects in materials or workmanship, provided the product was properly installed and utilized, for
three (3) years from the date of purchase for all hardware including internal mechanisms, components, and
brackets; and for three (3) years on all Classic fabric, ve (5) years on all Signature fabric, and seven (7) years
on all Signature with HeatShield fabric for Custom Roller Shade products.
What IS NOT Covered
•
Normal wear and tear
•
Damage caused by abuse, accidents, alterations, misuse; failure to follow instructions for measurement,
installation, use, cleaning, or maintenance
•
Discoloration caused by long exposure to direct sunlight
•
Slight color variation; natural variations in color
Warranty Service
Please call or text Coolaroo Customer Service directly at 1-800-560-4667 before returning product to the
retailer from which it was purchased. Warranty claims must be accompanied by the original sales receipt. This
warranty is not transferrable and will not apply to any subsequent owners of the product.
WARRANTY & LIMITATION OF LIABILITY
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