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Problems
Failed to return to the docking station
There may be too many obstacles around the charging dock. Please place the
charging dock in an open area or remove the obstacles around the FL022
Robot.
The FL022 Robot is too far away from the docking station. Try to place the
FL022 Robot near the docking station.
There is abnormal noise during cleaning.
The roller brush, side brushes, or side wheel may be entangled with dirt or
debris. Clean them after powering off the FL022 Robot.
The cleaning performance is degraded,
or ash is dropped.
The dust bin is full. Clean the dust bin.
The filter is blocked. Clean the filter.
The roller brush is entangled with dirt or debris. Clean the roller brush.
The Wi-Fi network cannot be connected.
The Wi-Fi function is not activated. Reset the Wi-Fi connection, and try again.
The Wi-Fi signal is not good. Ensure that the FL022 Robot is located in a place
with good Wi-Fi signals.
The Wi-Fi connection is abnormal. Reset the Wi-Fi settings, download the
App of the latest version, and try to connect to the Wi-Fi network again.
The universal wheel is covered by dust or is entangled during cleaning.
It is recommended that you use a screwdriver to pull it out and reset it.
Solutions
The Wi-Fi network suddenly cannot be connected. The family router settings
may be incorrect. In this case, contact the customer service for help.
Scheduled cleaning cannot be carried
out.
The power is insufficient. Scheduled cleaning will be started only when the
remaining power is more than 20%.
Is any power consumed if the FL022
Robot always stays at the docking station?
The power consumption is extremely low when the FL022 Robot always stays
at the docking station. This helps to keep the battery in the best performance.