CPI GRYPHON - Page 36

Gryphon™ Coin Changer User Guide
© 2021 Crane Payment Innovations.
All rights reserved.
EN 36
Problem Possible Causes Remedy
No response from
cashless system
Card system does not respond to coin
changer commands as:
• Not correctly connected or
defective
• No longer available
• Check card system
• Deactivate communication with card system
No response from
note validator
Note validator does not respond to coin
changer commands as:
• Not correctly connected or
defective
• No longer available
• Check note validator
• Deactivate communication with note
validator
No communication
with hopper
Hopper does not respond to coin changer
commands as:
• Not correctly connected or
defective
• No longer available
• Check hopper
•
Deactivate communication with hopper
No communication
with recycler
Recycler does not respond to coin changer
commands as:
• Not correctly connected or
defective
• No longer available
• Check recycler
• Deactivate communication with recycler
Payout jam in tube
Payout disc could not be driven from initial
position as:
• Coin jam in payout area
• Payout disc jam
• Payout motor defective
• Remove coin cassette and then jammed
coin. Reinsert cassette and pay out coin
from relevant tube using inventory key. The
error will be reset.
• Remove coin cassette, dismount and
reinsert disc. If the coin cassette has been
removed, the coin changer tries after 10
seconds to turn the disc in final position
again and resets the error.
• Contact service technician or replace payout
set.
Check position of
tube cassette
• Coin cassette not inserted and
correctly engaged
•
Correctly insert coin cassette and let engage