65 • Product Manual — Doc. 9132A
Crestron XiO Cloud Service
The XiOCloud®service allows supported devices across an enterprise to be managed and
configured from one central and secure location in the cloud. Supported Crestron® devices are
configured to connect to the service out of the box.
Use of the service requires a registered XiOCloud account. To register for an XiOCloud account,
refer to www.crestron.com/Support/Tools/Licensing-Registration/XiO-Cloud-Registration-
Room-Licenses.
NOTE:The device may be disconnected from the XiOCloud service by navigating to the Cloud
Services tab in CrestronToolbox™software (Functions > Device Info > Cloud Services). For
more information, refer to the CrestronToolbox help file.
To connect the device to the XiOCloud service:
1. Record the MAC address and serial number that are labeled on the shipping box or the
device. The MAC address and serial number are required to add the device to the
XiOCloud service.
NOTE:If the device has multiple MAC addresses, use the MAC address that is providing
the primary connection back to the network. For most devices, the Ethernet MAC
address should be used. However, if your device is connecting to the network over a
different protocol (such as Wi-Fi® communications), use the MAC address for that
protocol instead.
2. Log in to your XiOCloud account at portal.crestron.io.
3. Claim the device to the XiOCloud service as described in the XiOCloudUserGuide.
Select the device from the cloud interface to view its status and settings. The device may now
also be managed and assigned to a group or room. For more information, refer to the
XiOCloudUserGuide.
NOTE:For XiOCloud accounts with room-based licenses, the device must be added to a
licensed room before its status and settings can be viewed.