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Released on 10/31/05 - X800058A UV Pure Technologies Inc. © 2005
No part of this document may be photocopied, reproduced, transmitted, or translated to another language without the
prior written consent of UV Pure Technologies Inc.
For additional info call 1-888-407-9997 or email info@uvpure.com
or visit www.uvpure.com
Troubleshooting Guide
System Status Possible Cause Corrective Action
Green light on
Unit safe.
No action required.
Green light on but no water flow.
Solenoid valve may be installed
backwards or has malfunctioned
Check direction of flow on the
valve. Unplug and plug in valve to
and listen for clicking. Turn
manual override lever back and
forth several times to see if
plunger is stuck.
"Lamp" red light flashing
and one beep heard every 5
seconds.
Warning Only. Green light on.
UV output from lamps is dropping.
Newly installed lamps have not
reached full power.
Lamps may be overheated or
overcooled.
Push the Reset button to silence
alarm, and replace lamps as soon
as possible.
Push the Reset button for six
seconds after replacing the
lamps.
The unit will now disinfect
normally again.
Push the Reset button to silence
the alarm.
Continue to run the lamps for up
to several hours. If the situation is
not remedied by next day, contact
your dealer.
Confirm operating temperatures
within limits of unit and eliminate
drafts or heat as required.
"Lamp" red light flashing and two
beeps heard every 5 seconds.
Warning Only. Green light on.
Lamps are approaching the end
of their life.
Push the Reset button to silence
the alarm.
Replace the lamps as soon as
possible.
Push the Reset button for six
seconds after replacing the
lamps.
The unit will now disinfect
normally again.
"Lamp" red light on and one beep
heard every 5 seconds.
UV output from old lamps have
dropped below alarm set point.
Newly installed lamps have not
reached full power.
Push the Reset button to silence
the alarm.
Replace the lamps immediately.
Push the Reset button for six
seconds after replacing the
lamps.
The unit will disinfect normally
again and the solenoid valve will
open after the new lamps reach
full power.
Push the Reset button to silence
the alarm.
Continue to run the lamps for up
to several hours. If the situation is
not remedied by next day, contact
your dealer.
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