Crystal DBH50R - Warranty Claims and Contact Information; Warranty Claim Process and Details

defects in materials and workmanship for three months from the date of the original
repair. We agree to repair or replace (at our option) any materials or workmanship
which we are satisfied do not meet manufacturers specications.
2.5 We warrant that we will perform services with reasonable care and skill and agree
to investigate any complaint regarding our services made in good faith. If we are
satisfied that the complaint is justified, and as our sole liability to you under this
warranty (to the extent permitted at law), we agree to supply those services again at
no extra charge to you.
2.6 To make a warranty claim you must before the end of the applicable warranty
period, at your own cost, return the goods you allege do not meet manufacturers
specications, provide written details of the alleged defect, and give us an original or
copy of the purchase receipt, sales invoice or some other evidence showing details of
the transaction.
2.7 Send your claim to: TDJ Australia PTY LTD. 78 Mills Road, Braeside Melbourne
Victoria 3195, Australia,
TEL: 03 8587 8898 FAX: 03 8587 8866
Email: tdj-service-team@tdj.com.au
2.8 If we determine that your goods do not meet manufacturers specications, we will
pay for the cost of returning the repaired or replaced goods to you. If we nd your
goods meet manufacturers specications and no major defect is found, we will contact
you to arrange the return of the goods at your expense.