We would like to take this opportunity to thank you for your purchase of CYBEX Strength
Systems and to assure you that our commitment to excellence includes a dedication to
customer service.
Freight and inside delivery charges cover trucking and handling costs necessary to place your
equipment in any pre-determined location in your facility. This does not include unusual or
special circumstances. If you purchased installation, your equipment will be assembled for
you.
A thorough inspection of our CYBEX Strength Systems ensures that the equipment leaves our
facility in flawless condition. Although unlikely, minor damage may occur in transmit from our
plant to your facility. Therefore, to guarantee that any damage is covered and then corrected,
we ask that you follow the procedure below upon delivery to help ensure your satisfaction.
Upon arrival, it is important that you thoroughly inspect all of the equipment for damage.
If you discover damage, point it out to the truck driver and request that the driver make a
record of the damage on the receiving report. Be sure to obtain a copy of the receiving report
for your files.
• Contact CYBEX Technical Support if you received damaged equipment and provide them
with the information on the report regarding your damaged equipment.
• Contact CYBEX Inside Sales if you did not receive the appropriate equipment and provide
them with the information regarding your order.
You may call CYBEX at 1-888-462-9239 (1-888-GO CYBEX) and specify if you are calling for
a Technical Support Representative or an Inside Sales Representative.
Delivery
& Installation
Page 5-1
Delivery Inspection
Chapter 5 - Delivery & Installation
Allow the appropriate operating space between machines. It is the responsibility of the
purchaser to determine the appropriate operating space for customer safety and
convenience. Do not crowd the exercise area.
Installation
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