Instructions
FXS Port: When you have set the password in WEB-GUI with English character. To access
GW IVR function is different. Instead of **[password]#. You should press ***[password]#.
The character to number conversion can be acquired from PPPoE Character Conversion
Table.
Example: The factory default code is blank. Enter “**#
”. You are now in IVR setting mode, enter
the desired code. E.g.: if the code is 1234, then enter “**1234#
”. Or If your password is abc123
then you access IVR by pressing ***414243010203#
Once the first setting or query has been completed, you will hear a dial tone. Then use the
same procedure to make a second query or setting. To exit IVR mode, simply hang up the
phone.
Example: enter “**#”
(You are now in IVR mode) enter 101 (to query IP address) the system
responds with an IP address you can continue with more settings or queries: enter 111
(to set IP
address) enter 192*168*1*2 (IP number).
Save Settings
After entering IVR mode, dial 509 (Save Settings). Wait for about 3 seconds and after hearing a
confirmation tone “1”, hang up the phone. Please reboot the Gateway to enable the new settings.
To inquire about current Gateway’s WAN Port IP address
After entering IVR mode, dial 101
. The system will repeat the current WAN Port IP address.
If the system does not repeat the IP address, it indicates that the Gateway is not currently
connected to the Internet. Please check if the cable connection, account number, and password are
correct.
Software Upgrades
IVR provides online upgrades. Once in IVR mode, enter “209” and you will hear “Enter Value“. Enter
your IP address followed by “#” (i.e.：61*30*25*89#
). Then you will hear a second “Enter Value“.
Enter the Listen Port Number followed by “#”(i.e.: 6001#
). For information about upgrading, please
ask your agent.
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