Dash Express - Support

troubleshooting (continued)
3. Follow the instructions on the screen
My Dash Express doesn’t power on.
s %NSURETHEDEVICEISSECURELYlTTEDINTOITSMOUNT
s %NSURETHEVADAPTERISSECURELYCONNECTEDTOTHEMOUNTANDTOYOUR
car’s power source.
s %NSURETHATYOURENGINEISRUNNINGTHENIFNECESSARYPRESSTHEPOWER
button (
) at the side of the unit.
s 6ERIFYTHERED,%$ISLITONTHEVADAPTER
s )FTHERED,%$ISONANDTHEREISSTILLNOPOWERTAKETHEDEVICEINSIDEAND
charge the device overnight using the AC adapter.
s )FTHEDEVICEISSTILLNOTPOWERINGONTRYRESETTINGTHEDEVICESEEPREVIOUS
page).
Support
Need some help? Dash online support is available anytime at
http://my.dash.net/support or call (877) 500-DASH (3274) Monday
through Friday from 9:00 AM to 5:00 PM Pacific Time*.
19
welcomegetting startedDash featurestroubleshootingsafety / warranty
*Telephone support hours are subject to change without notice.