Chapter 4: DD400g Gateway 49
Troubleshooting
11. Press Enter to accept the Yes selection in the New Install? Are you sure? display. No other user
input is required.
A number of displays appear during the reboot. Each one automatically times-out with the
displayed information and the reboot continues.
12. When the reboot completes, the login prompt appears. Login and configure the restorer as
explained in the Installation chapter of this manual beginning with
step 2 on page 32.
Troubleshooting
Problems during installation or loss of access to a configured LUN causes the following menu to
appear. Use the arrow keys to navigate the menu and press Enter to display the next level of
information.
System Misconfigured
(The system has 0 disks/LUNs!)
1. Show Storage Information
2. Show Head Information
3. Show Head Swap Menu
4. Show New Install Menu
5. Go to Rescue Menu
6. Reboot
• Show Storage Information displays the LUNs that are currently available to the restorer. If the
Comments column of the List of SCSI Disks/LUNs section includes an Incomplete, one or more
LUNs configured for the restorer is not available.
• Show Head Information displays informative error messages in the Errors Encountered
section. For example, the version number of the software on the restorer is also stored in a file
on the external storage. If the version number on the restorer does not match the version
number stored on external storage, an error message appears.
Head Details
Software Version: 3.1.0.0-18087
Model Type: DD400G
Serial Number xxxx
Has Flash: YES
Previously Saved RAID DiskGroup UUID List:
ID DiskGroup UUID
---------------------------------------------
1 1302c2433dec8025
---------------------------------------------
To Next Page
Loading...