To Next PageTo Next PageHow to troubleshoot Datalogic Barcode Reader not transmitting data to the host?
To troubleshoot data transmission issues with your Datalogic Barcode Reader, verify the serial cable connection and wiring. Ensure the serial host settings match the device settings. If using a CBX, make sure the RS485 termination switch is set to OFF.
How to fix incorrect data transfer from Datalogic Barcode Reader to host?
To resolve incorrect, corrupted, or incomplete data transfers to the host from your Datalogic Barcode Reader, check the Header, Separators, and Terminator values in the Data Communication Settings/Data Format/Standard Parameters branch of the Genius™ program. Also, verify the Code Field Length and Fill Character values, and ensure the COM port parameters are correctly assigned.
What to do if Datalogic Barcode Reader fails to read barcodes?
To address the issue of the Datalogic Barcode Reader not reading barcodes or failing the Auto Setup procedure, ensure the scan line is correctly positioned on the barcode and run the Test mode via Genius™. Also, check if the reading distance and tilt angle are within the allowed ranges, and the skew angle is less than 10°. Enable different Code Symbologies (except Pharmacode) and set appropriate Length parameters. Finally, assess the barcode quality or use the BARCODE TEST CHART for testing.
Why Datalogic Barcode Reader X-PRESS™ functions are not working?
If your Datalogic Barcode Reader's X-PRESS™ functions are not working, and the LEDs light up but do not allow access to the functions, ensure that the scanner motor and laser are not turned off. Check the following parameters: Beam Shutter = enabled, Scan Speed = Motor Off, and Energy Saving>Serial Motor Off.
What to do if Datalogic Barcode Reader doesn't respond to external signals?
To troubleshoot a Datalogic Barcode Reader that doesn't respond correctly to external signals, go to the Operating Mode branch in the Genius™ program and check the Reading Phase Timeout parameterization.
How to troubleshoot Datalogic Barcode Reader not triggering in Serial On line Mode?
To resolve a Datalogic Barcode Reader in Serial On line Mode that is not triggered, check if Serial On Line is selected in the On Line Options in the Operating Mode branch of the Genius™ program. Verify that the Start – Stop characters are correctly assigned and that the serial trigger source is correctly connected and configured.
What to do if Datalogic Barcode Reader TRIGGER LED is lit but no reading results?
If the TRIGGER LED on your Datalogic Barcode Reader is correctly lit but no reading results are produced, ensure that the software configuration is consistent with the application condition, such as the operating mode. Check related parameters in the Operating Mode branch of the Genius™ program.
How to fix Datalogic Barcode Reader TRIGGER LED not lighting up?
If the TRIGGER LED is not lit on your Datalogic Barcode Reader when the external trigger activates, check if the sensor is connected to the I1A, I1B spring clamps (for CBX) or to pins 18 and 19 (for 25-pin connector). Ensure power is supplied to the photo sensor, the photo sensor LEDs are working correctly, and the sensor/reflector system is aligned.
What does it mean when Datalogic Barcode Reader LEDs are blinking?
If the “Ready” LED and “Status” LED are continuously blinking and the “Good” Read LED is ON on your Datalogic Barcode Reader, it indicates a diagnostic alarm/error condition. A User Defined Error message or an Internal Numeric Error message is sent over the selected communication interface. See the Help On Line for diagnostic error conditions.
What to do if Datalogic Barcode Reader always returns Reader Failure Character?
Contact your local Datalogic office, Datalogic Partner, or ARC, noting the exact model and Serial Number of the device, as the constant return of the Reader Failure Character ( char as default) from your Datalogic Barcode Reader indicates either a Motor or Laser failure.
General| Type | Laser Scanner |
|---|---|
| Technology | Laser |
| Protection Class | IP65 |
| Humidity | 5% to 95% (non-condensing) |
| Light Source | Visible Laser Diode (650 nm) |
| Interfaces | RS-232 |
| Operating Temperature | 0°C to 50°C |
| Power Supply | 5V DC |
| Storage Temperature | -20°C to 70°C |
| Drop Specification | 1.5 m |
| Resolution | 0.15 mm / 6 mils |
