How to troubleshoot Datalogic Barcode Reader not transmitting data to the host?
To troubleshoot data transmission issues with your Datalogic Barcode Reader, verify the serial cable connection and wiring. Ensure the serial host settings match the device settings. If using a CBX, make sure the RS485 termination switch is set to OFF.
How to fix incorrect data transfer from Datalogic Barcode Reader to host?
To resolve incorrect, corrupted, or incomplete data transfers to the host from your Datalogic Barcode Reader, check the Header, Separators, and Terminator values in the Data Communication Settings/Data Format/Standard Parameters branch of the Genius™ program. Also, verify the Code Field Length and Fill Character values, and ensure the COM port parameters are correctly assigned.
What to do if Datalogic Barcode Reader fails to read barcodes?
To address the issue of the Datalogic Barcode Reader not reading barcodes or failing the Auto Setup procedure, ensure the scan line is correctly positioned on the barcode and run the Test mode via Genius™. Also, check if the reading distance and tilt angle are within the allowed ranges, and the skew angle is less than 10°. Enable different Code Symbologies (except Pharmacode) and set appropriate Length parameters. Finally, assess the barcode quality or use the BARCODE TEST CHART for testing.
Why Datalogic Barcode Reader X-PRESS™ functions are not working?
If your Datalogic Barcode Reader's X-PRESS™ functions are not working, and the LEDs light up but do not allow access to the functions, ensure that the scanner motor and laser are not turned off. Check the following parameters: Beam Shutter = enabled, Scan Speed = Motor Off, and Energy Saving>Serial Motor Off.
What to do if Datalogic Barcode Reader doesn't respond to external signals?
To troubleshoot a Datalogic Barcode Reader that doesn't respond correctly to external signals, go to the Operating Mode branch in the Genius™ program and check the Reading Phase Timeout parameterization.
How to troubleshoot Datalogic Barcode Reader not triggering in Serial On line Mode?
To resolve a Datalogic Barcode Reader in Serial On line Mode that is not triggered, check if Serial On Line is selected in the On Line Options in the Operating Mode branch of the Genius™ program. Verify that the Start – Stop characters are correctly assigned and that the serial trigger source is correctly connected and configured.
What to do if Datalogic Barcode Reader TRIGGER LED is lit but no reading results?
If the TRIGGER LED on your Datalogic Barcode Reader is correctly lit but no reading results are produced, ensure that the software configuration is consistent with the application condition, such as the operating mode. Check related parameters in the Operating Mode branch of the Genius™ program.
How to fix Datalogic Barcode Reader TRIGGER LED not lighting up?
If the TRIGGER LED is not lit on your Datalogic Barcode Reader when the external trigger activates, check if the sensor is connected to the I1A, I1B spring clamps (for CBX) or to pins 18 and 19 (for 25-pin connector). Ensure power is supplied to the photo sensor, the photo sensor LEDs are working correctly, and the sensor/reflector system is aligned.
What does it mean when Datalogic Barcode Reader LEDs are blinking?
If the “Ready” LED and “Status” LED are continuously blinking and the “Good” Read LED is ON on your Datalogic Barcode Reader, it indicates a diagnostic alarm/error condition. A User Defined Error message or an Internal Numeric Error message is sent over the selected communication interface. See the Help On Line for diagnostic error conditions.
What to do if Datalogic Barcode Reader always returns Reader Failure Character?
Contact your local Datalogic office, Datalogic Partner, or ARC, noting the exact model and Serial Number of the device, as the constant return of the Reader Failure Character ( char as default) from your Datalogic Barcode Reader indicates either a Motor or Laser failure.
General| Type | Laser Scanner |
|---|---|
| Technology | Laser |
| Protection Class | IP65 |
| Humidity | 5% to 95% (non-condensing) |
| Light Source | Visible Laser Diode (650 nm) |
| Interfaces | RS-232 |
| Operating Temperature | 0°C to 50°C |
| Power Supply | 5V DC |
| Storage Temperature | -20°C to 70°C |
| Drop Specification | 1.5 m |
| Resolution | 0.15 mm / 6 mils |
Defines terms like "User", "Operator", "Device", and "You" for manual clarity.
Lists related Datalogic documentation for DS2100N management.
Details Datalogic's website services for technical support and product information.
Lists patents covering the DS2100N product.
Provides safety information and regulations regarding the laser diode used in the scanner.
Outlines compliance with FCC rules for the device's radio frequency emissions.
Specifies requirements for the power supply unit for the DS2100N scanner.
Addresses CE compliance requirements for the product, particularly regarding interference.
Provides guidelines for safely handling the scanner to prevent damage.
Identifies key components and LEDs on the DS2100N scanner via Figure A.
Guides on connecting the DS2100N in a Stand Alone configuration for initial setup.
Details the pinout of the 25-pin D-sub connector for power and I/O signals.
Provides guidance on mounting and positioning the DS2100N for optimal reading.
Introduces the X-PRESS™ interface for scanner configuration using LEDs and a button.
Describes the Auto Learn function for automatic barcode detection and configuration.
Details the Auto Setup function for optimizing reading parameters for specific barcodes.
Explains how to reset the scanner to its factory default settings.
Guides on installing the Datalogic Genius™ software for scanner configuration.
Explains how to use the Test Mode to verify scanner performance and reading capabilities.
Introduces advanced configuration options for expert users using the Genius™ program.
Provides an overview of the DS2100N scanner's features and design.
Explains the meaning and function of the five LEDs on the scanner.
Introduces the ID-NET™ interface for high-speed scanner interconnection.
Details the steps for setting up and configuring an ID-NET™ scanner network.
Describes the X-PRESS™ interface for easy installation and maintenance.
Explains how the STATUS and READY LEDs indicate system failures.
Details how to access functions like Test Mode, AutoLearn, and AutoSetup via the push button.
Describes the process of automatic barcode detection and configuration using AutoLearn.
Explains the AutoSetup function for optimizing reading parameters for specific barcodes.
Outlines the different versions of the DS2100N based on resolution, performance, and optics.
Lists available accessories for the DS2100N scanner, including mirrors and connection boxes.
Lists the items included in the DS2100N scanner packaging.
Provides guidelines and dimensions for physically installing the DS2100N scanner.
Illustrates how to mount the DS2100N using its mounting bracket for optimal positioning.
Details the installation of the GFC-2020 accessory lateral output deflection mirror.
Explains the mounting procedure for the GFC-2100 accessory lateral output deflection mirror.
Describes how to mount the GFC-200 accessory contact reading mirror.
Provides instructions for mounting the OM2000N accessory oscillating mirror.
Offers suggestions for optimal scanner positioning, focusing on Skew, Tilt, and Pitch angles.
Details power supply connections using the CBX100/500 terminal block connectors.
Covers main serial interface options (RS232, RS485) available on the CBX spring clamp terminals.
Explains RS232 interface connections for point-to-point communication and hardware handshaking.
Details RS485 Full-Duplex connections for non-polled communication over longer distances.
Describes RS485 Half-Duplex connections for polled communication protocols.
Covers the ID-NET™ interface for high-speed scanner interconnection.
Specifies cable types and connection guidelines for ID-NET™ networks.
Shows how network response time varies with the number of nodes in an ID-NET™ network.
Details PC host interface connections using RS232 on the CBX.
Describes the two optocoupled inputs (External Trigger, Input 2) available on the CBX.
Explains how to configure the scanner as a Code Verifier using Genius™ or input triggers.
Describes the two general-purpose outputs (Output 1, Output 2) available on the CBX.
Details power supply connections via the 25-pin D-sub connector.
Discusses main serial interface options available on the DS2100N's 25-pin connector.
Explains RS232 interface connections using the 25-pin connector and hardware handshaking.
Details RS485 Full-Duplex connections via the 25-pin connector.
Describes RS485 Half-Duplex connections using the 25-pin connector.
Covers the ID-NET™ interface connections via the 25-pin connector.
Specifies cable types and connection guidelines for ID-NET™ networks using the 25-pin connector.
Illustrates network response time based on nodes and speed for ID-NET™.
Details auxiliary RS232 interface connections using the 25-pin connector for configuration.
Describes the two optocoupled inputs (External Trigger, Input 2) available on the 25-pin connector.
Describes the two general-purpose outputs (Output 1, Output 2) available on the 25-pin connector.
Illustrates a serial interface point-to-point connection between the scanner and a host.
Shows a scanner connected as a slave on a Fieldbus network via a CBX500.
Describes a layout where devices pass messages through a chain to the host.
Covers ID-NET™ network configurations for data collection from multiple scanners.
Details the ID-NET™ Master/Slave Synchronized network topology.
Explains the ID-NET™ Master/Slave Multidata network topology.
Illustrates a master/slave connection using RS232 for data collection.
Shows a scanner network connected to a multiplexer using RS485 half-duplex.
Explains the ACR-Lite technology for reading damaged or low-quality barcodes.
Covers parameters influencing decoding capability in linear barcode reading.
Describes the Step-Ladder scanning mode and its formula for effective scans.
Explains the Picket-Fence scanning mode and its formula for effective scans.
Lists important conditions and compatibility notes for using ACR-Lite effectively.
Discusses the significance of tilt angle in the ACR-Lite code reconstruction process.
Provides minimum code height requirements for ACR-Lite based on conveyor speed and code resolution.
Details scanner performance based on different versions, including resolution and reading distance.
Discusses performance aspects specific to raster versions of the scanner.
Presents diagrams showing reading performance based on distance and code resolution.
Displays reading diagrams for the DS2100N-2200 (high resolution) model.
Shows reading diagrams for the DS2100N-1204 High Performance model.
Presents reading diagrams for the DS2100N-2204 High Performance model.
Provides instructions for cleaning the laser beam output window for optimal scanner operation.
Offers general advice for troubleshooting, including wiring attention and parameter references.
Lists common problems and their suggested solutions, covering power, errors, and X-PRESS functions.
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