Datalogic DSM0400 - Troubleshooting

DSM0400 Fixed Mount Area Imager Bar Code Reader
28 DSM0400
Troubleshooting
Problem Possible Cause Solution
Nothing happens
when the scan but-
ton is pulled.
No power to the imager.
Check system power.
Ensure power supply
is connected
Interface or power cables
are loose
Ensure all cable con-
nections are secure.
LED comes on, but
bar code does not
decode.
Imager not programmed for
correct bar code type.
Ensure imager is pro-
grammed to read the
type of bar code
scanned.
Refer to the PRG for
more information.
Bar code label is unreadable.
Check the label to
ensure it is not
defaced. Try scanning
another bar code
type.
Distance between imager
and bar code is incorrect.
Move imager closer
to or further from the
bar code.
Bar code is decoded
but not transmitted
to the host.
Imager not programmed for
the correct host type.
Scan the appropriate
host type bar code.
Refer to the PRG for
more information
For a detailed troubleshooting, refer to the Product Reference
Guide.