Datalogic GRYPHON BT100 - Troubleshooting Common Issues; Interrupted Radio Communication Problem; Radio Initialization Failure Problem

DATALOGIC
14
UK/US
TROUBLESHOOTING
PROBLEM
A beep or a LED blink signals an interruption of the radio communication with
the remote Bluetooth
®
device.
SOLUTION
• It is possible that the distance from the remote Bluetooth
®
device is
more than 10 m or that an obstacle interrupted the communication.
• Restart the radio communication.
PROBLEM
The reader is Master and is not able to initialize radio communication with the
remote Bluetooth
®
device server.
SOLUTION
• Put the reader near the remote Bluetooth
®
device and try to initialize the
radio communication again.
• Make sure that:
- the remote Bluetooth
®
device is powered;
- the protocol version is compatible with Gryphon™ BT's protocol;
- the remote Bluetooth
®
device is not yet connected to another BT
device with the same SPP.
• Repeat the remote Bluetooth
®
device address procedure.
• Display Gryphon™ BT configuration by placing the reader on the
C-GRYPHON and sending the Transmit Configuration command.