Datalogic Gryphon GFS4500 - Common Problems and Solutions

Troubleshooting
QUICK REFERENCE GUIDE 33
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
POSSIBLE
SOLUTION
Nothing happens when
the scan button is
pushed
No power to the
imager.
Check system power.
Ensure power supply is
connected.
Interface or power
cables are loose.
Ensure all cable con-
nections are secure.
Status LED comes on,
but bar code is not
decoded
Imager not pro-
grammed for correct
bar code type.
Ensure reader is pro-
grammed to read the
type of bar code
scanned. Refer to the
PRG for more informa-
tion.
Bar code label is
unreadable.
Check the label to
ensure it is not defaced.
Try to scan another bar
code type.
Distance between
reader and bar code is
incorrect.
Move imager closer to
or further from the bar
code.
Bar code is decoded but
not transmitted to the
host.
Imager not pro-
grammed for the cor-
rect host type.
Scan the appropriate
host type bar code.
Refer to the PRG for
more information.
NOTE: For detailed troubleshooting, refer to the
PRG (Product Reference Guide).