Dell Dimension E521 User Manual

Solving Problems 49
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —
1 Click the Start button, click Control Panel , and then click Printers and Other Hardware .
2 Click View installed printers or fax printers .
If the printer is listed, right-click the printer icon.
3 Click Properties and click the Ports tab. Ensure that the Print to the following port(s): setting is USB .
REINSTALL THE PRINTER DRIVER — See the printer documentation for instructions.
CHECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and
troubleshooting information.
UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN
CHECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —
1 Click the Start button, click Control Panel , and then click Printers and Other Hardware .
2 Click Scanners and Cameras .
If your scanner is listed, Windows recognizes the scanner.
REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

Dell Dimension E521 Specifications

General

Brand	Dell
Model	Dimension E521
Category	Desktop
Language	English