Troubleshooting Tools 59
Manually Reinstalling Drivers 
1
After copying the required driver files to your hard drive, click the 
Start
 button and right-click 
My 
Computer
.
2
Click 
Properties
.
3
Click the 
Hardware
 tab and click 
Device Manager
.
4
Double-click the type of device for which you are installing the driver.
5
Double-click the name of the device for which you are installing the driver.
6
Click the 
Driver
 tab and click 
Update Driver
.
7
Click 
Install from a list or specific location (Advanced)
 and click 
Next
.
8
Click 
Browse
 and browse to the location to which you previously extracted the driver files.
9
When the name of the appropriate driver appears, click 
Next
.
10
Click 
Finish
 and restart your computer.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly 
configured, you can use the Hardware Troubleshooter to resolve the incompatibility. 
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the 
Start
 button and click 
Help and Support
.
2
Ty p e  
hardware troubleshooter
 in the 
Search
 field and click the arrow to start the search.
3
Click 
Hardware Troubleshooter
 in the 
Search Results
 list.
4
In the 
Hardware Troubleshooter
 list, click 
I need to resolve a hardware conflict on my computer
, and 
click 
Next
.
Restoring Your Operating System
You can restore your operating system in the following ways:
• Microsoft
®
 Windows
®
 XP System Restore returns your computer to an earlier operating state without 
affecting data files. Use System Restore as the first solution for restoring your operating system and 
preserving data files.
• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you 
purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes 
any applications installed after you received the computer. Use PC Restore only if System Restore did 
not resolve your operating system problem.
•
If you received
 an 
Operating System
 CD with your computer, you can use it to restore your operating 
system. Use the CD 
only
 if System Restore did not resolve your operating system problem.