After entering the correct information, the online tools will direct user to above screen which contains information of :
• Conrmation of the error code and result outcome.
• Suggested Part Replacement.
• If customer is still covered under Dell Warranty.
• Case reference number if there is an open case under the service tag .
Invalid Error Code Example
QR APP Validation Tool
Besides using the online tool, customer can also validate the error code by scanning the QR code with a QR APP on smart phone.
1 User to obtain the QR code from ePSA error Windows.
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Diagnostics
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