Out-of-Band Systems Management- Intel vPro and Intel Standard Manageability................................... 40
Trusted Platform Module................................................................................................................................................. 41
Fingerprint Reader............................................................................................................................................................. 41
USB features.......................................................................................................................................................................41
USB Powershare............................................................................................................................................................... 43
USB Type-C........................................................................................................................................................................44
Ethernet...............................................................................................................................................................................44
HDMI 2.0............................................................................................................................................................................. 46
Software and Troubleshooting....................................................................................................................................... 47
Chipsets......................................................................................................................................................................... 47
Processor...................................................................................................................................................................... 49
Verifying system memory .........................................................................................................................................50
Display.............................................................................................................................................................................51
Troubleshooting Touchpad....................................................................................................................................... 54
Troubleshooting Your Pen.........................................................................................................................................55
Realtek HD audio drivers........................................................................................................................................... 55
Camera features.......................................................................................................................................................... 56
Hard drive options.......................................................................................................................................................58
Dell Command Configure...........................................................................................................................................59
Intel HD Graphics drivers...........................................................................................................................................63
Chapter 3: Removing and installing components......................................................................... 64
Safety instructions............................................................................................................................................................64
Before working inside your computer.................................................................................................................... 65
Safety Precautions......................................................................................................................................................65
After working inside your computer........................................................................................................................72
Recommended tools......................................................................................................................................................... 72
Stylus ...................................................................................................................................................................................72
Removing the stylus....................................................................................................................................................72
Installing the stylus......................................................................................................................................................73
SIM card.............................................................................................................................................................................. 74
Removing the SIM card..............................................................................................................................................74
Installing the SIM card................................................................................................................................................75
Memory card...................................................................................................................................................................... 76
Installing the memory card........................................................................................................................................ 76
Removing the memory card...................................................................................................................................... 76
Handle...................................................................................................................................................................................77
Removing the Handle..................................................................................................................................................77
Installing the Handle....................................................................................................................................................78
Latch Doors........................................................................................................................................................................ 79
Removing the latch doors..........................................................................................................................................79
Installing the latch doors............................................................................................................................................79
Battery................................................................................................................................................................................. 80
Removing the Battery................................................................................................................................................ 80
Installing the Batteries............................................................................................................................................... 80
Secondary SSD carrier......................................................................................................................................................81
Removing the Secondary SSD carrier.....................................................................................................................81
Installing the Secondary SSD carrier...................................................................................................................... 82
Primary SSD carrier.......................................................................................................................................................... 82
Removing the Primary SSD carrier......................................................................................................................... 82
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Contents