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Justin LiSep 9, 2025
How to fix System board or Chipset Error on Dell Vostro 5515 DVC9Y?
- AAngela WheelerSep 9, 2025
If your Dell Laptop has a system board or chipset error, replace the system board.

How to fix System board or Chipset Error on Dell Vostro 5515 DVC9Y?
If your Dell Laptop has a system board or chipset error, replace the system board.
What to do if Dell Vostro 5515 DVC9Y battery is swollen?
If you notice that your Dell Laptop's lithium-ion battery is swollen, immediately discontinue using the laptop. Then, discharge the battery by disconnecting the AC adapter and allowing it to drain completely. Swollen batteries are unsafe for use and should be replaced and disposed of correctly. You may contact Dell product support to explore options for replacing the swollen battery under your warranty or service contract.
What to do if Dell Vostro 5515 DVC9Y is not detecting memory?
If your Dell Laptop isn't detecting memory or RAM, ensure the memory module is correctly installed. If the issue continues, consider replacing the memory module.
What to do if diagnostic test indicates issues on Dell Laptop?
If the diagnostic test on your Dell Laptop indicates issues, make a note of the error code and validation number. Then, contact Dell for assistance.
How to fix memory failure on Dell Vostro 5515 DVC9Y?
If your Dell Laptop's memory is failing, try resetting and swapping the memory modules between the slots. If the problem persists, replace the memory module.
What to do if Dell Vostro 5515 DVC9Y has invalid memory installed?
If your Dell Laptop has an invalid memory installed, try resetting and swapping the memory modules between the slots. If the problem persists, replace the memory module.
What to do if Timeout waiting on ME to reply to HECI message on Dell Laptop?
If your Dell Laptop is timing out while waiting on ME to reply to a HECI message, replace the system board.
What to do if my Dell Vostro 5515 DVC9Y Laptop battery is swollen?
If you notice your Dell Laptop's battery is swollen, immediately stop using the laptop. Disconnect the AC adapter and allow the battery to fully discharge. Swollen batteries are unsafe and should be replaced and disposed of correctly. Contact Dell product support to explore options for replacing the swollen battery under your warranty or service contract.
How to fix LCD failure on Dell Laptop?
If your Dell Laptop's LCD has failed (SBIOS message), replace the LCD module.
What to do if BIOS recovery image found but invalid on Dell Vostro 5515 DVC9Y Laptop?
If your Dell Laptop's BIOS recovery image is found but invalid, flash the latest BIOS version. If the problem persists, replace the system board.
| Processor | AMD Ryzen 5 5500U |
|---|---|
| RAM | 8GB DDR4 |
| Storage | 256GB SSD |
| Display | 15.6-inch FHD (1920 x 1080) |
| Graphics | AMD Radeon Graphics |
| Operating System | Windows 10 Pro |
| Memory Speed | 3200 MHz |
| Wireless | Bluetooth |
| Ports | 2 x USB 3.2 Gen 1 |
| Battery | 3-Cell |
| Webcam | 720p HD |