Pre-boot behavior..........................................................................................................................................................73
Connection options........................................................................................................................................................74
Performance...................................................................................................................................................................74
System logs.................................................................................................................................................................... 75
Updating the BIOS in Windows ........................................................................................................................................ 76
Updating BIOS on systems with BitLocker enabled..................................................................................................76
Updating the Dell BIOS in Linux and Ubuntu environments.....................................................................................76
Flashing the BIOS from the F12 One-Time boot menu.............................................................................................77
System and setup password...............................................................................................................................................81
Assigning a system setup password............................................................................................................................ 81
Deleting or changing an existing system setup password........................................................................................82
6 Troubleshooting......................................................................................................................... 83
Built-in self-test (BIST)...................................................................................................................................................... 83
System board built-in self-test (M-BIST)........................................................................................................................ 83
Display panel power rail built-in self-test (L-BIST)....................................................................................................84
Display panel power rail built-in self-test (L-BIST)......................................................................................................... 84
Display panel built-in self-test (LCD-BIST)......................................................................................................................85
Outcome...............................................................................................................................................................................85
SupportAssist diagnostics.................................................................................................................................................. 85
Running the SupportAssist diagnostics............................................................................................................................86
System diagnostic lights.....................................................................................................................................................86
Recovering the operating system......................................................................................................................................87
Flashing the BIOS................................................................................................................................................................ 87
Flashing BIOS (USB key)....................................................................................................................................................88
Backup media and recovery options................................................................................................................................. 88
WiFi power cycle................................................................................................................................................................. 88
7 Getting help...............................................................................................................................89
Contacting Dell.................................................................................................................................................................... 89
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