3300-0192-0M Rev D 01/17 24
BEFORE YOU CALL FOR SERVICE
Problem Possible Solutions
Display does not turn on AC Operation:
Is AC power supply fully inserted into wall receptacle?
Check wall receptacle for proper AC power. Try another
electrical appliance in same receptacle, does it work?
Check circuit breaker.
Has there been power failure?
Battery operation:
Check if batteries are installed and correctly.
If Alkaline, remove old batteries and replace with new ones.
If NI-CAD or NiMH, remove discharged batteries and
replace with fully charged ones. Place discharged batteries
in an external charger to recharge.
Incorrect weight is
displayed
Insure that scale platform isn't touching an adjacent object.
Have proper operation procedures been followed?
Weight is not displayed Refer to Error and Operation Messages.
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