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BAS-SVX069F-EN
individual who will serve as the Trane Connect customer administrator for the facility. (This
information is only required if setting up remote access for customers.)
Only two customer Admins can be created for each Tracer BAS controller. The Customer
Admin user is the only user who can set up other customer users. A customer user can
remotely access a Tracer BAS using Trane Connect.
7. Agree to the Terms and Conditions and then click SSaavvee.
8. Proceed to “Customer Admin Initial Account Creation,” p. 38, if setting up remote access for
customers.
Figure 38. Registering a Tracer BAS controller (TIS Command Center)
Modifying a Previously Registered Tracer BAS Controller
The following process describes how to add a new customer administrator to an existing Tracer
BAS controller in TIS Command Center (mybuilding.trane.com).
1. In TIS Command Center, select the Tracer BAS controller (facility) and then click EEddiitt FFaacciilliittyy
SSeettttiinnggss from the AAccttiioonnss menu (see Figure 39, p. 37).
SSeettttiinngg UUpp RReemmoottee AAcccceessss FFoorr CCuussttoommeerrss
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