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Logging in to Trane Connect
After customer administrators have activated their accounts from the Welcome to Trane Connect
e-mail, they are now able to access Trane Connect.
1. Navigate to TraneConnect.com. The Trane Connect login page opens (see the following
figure).
2. Enter the credentials that were created in the Customer Account Creation procedure and then
click the Login button. The CCoonnnneecctt ttoo aa DDeevviiccee page opens, in which displays a list of
devices that you can securely connect to.
NNoottee:: It is recommended that users create a bookmark for traneconnect.com in order to
navigate directly to the site on subsequent visits.
3. Select the device to which you want to connect. Click on the CCoonnnneecctt button in the Launch
Device column to open the Tracer BAS user interface. A new browser tab is launched, which
displays a login page for the device.
NNoottee:: Multiple devices can be accessed simultaneously in separate browser tabs.
Creating Additional Trane Connect Users
Customer admins have the ability to create and delete accounts for additional users for each
device.
1. Log into Trane Connect. Click the Set Up icon located at the top of the left navigation menu,
then select UUsseerr MMaannaaggeemmeenntt (see the following figure). A list of current users is displayed.
SSeettttiinngg UUpp RReemmoottee AAcccceessss FFoorr CCuussttoommeerrss
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