38
BAS-SVX069F-EN
Figure 40. Add a customer administrator (TIS Command Center)
Customer Admin Initial Account Creation
The customer admin who was defined in TIS Command Center will receive a “Welcome to Trane
Connect” e-mail message. Trane Connect utilizes Okta, a User Authentication tool, to do the
following:
• Synchronize Trane Active Directory users with Trane Connect users.
• Authenticate customers with Trane Connect.
To authenticate a new customer admin account:
1. Upon receipt of the “Welcome to Trane Connect” e-mail, click on the activation link (see the
following figure).
IImmppoorrttaanntt:: The customer administrator mmuusstt aaccttiivvaattee tthhee lliinnkk iinn tthhee ee--mmaaiill wwiitthhiinn 77 ddaayyss
or the account activation will expire.
SSeettttiinngg UUpp RReemmoottee AAcccceessss FFoorr CCuussttoommeerrss
To Next Page
Loading...
