Page 6
Chapter 1
Introduction
IF YOU NEED MORE ASSISTANCE
If none of this helps, call Customer Service at 1-800-333-DISH (3474) or
visit our home page on the Web at www.dishnetwork.com.
You can also
call the Customer Service number for information on professional
installation.
QUICK START GUIDE
STEP 1: ORDERING YOUR PROGRAMMING
1. If the receiver is off, press Power on the remote or press the Power
button on the receiver.
2. Press Guide
on the remote control.
You will see that some channels appear in white. These channels can be
viewed immediately. However, many channels will be in red. You cannot
view these channels until you order programming.
TO ORDER PROGRAMMING
• Display the Important System Information screen on your
receiver by pressing Sys Info on the remote.
• Call the Customer Service Center at 1-800-333-DISH (3474).
• A customer service representative will help you with your system
and will discuss the various programming packages available.
• Choose a package and the representative will authorize your
programming.
• Wait a few minutes and the channels you purchased will turn from
red to white, and can now be viewed.
STEP 2: FINDING PROGRAMS TO WATCH
First, make sure the green light on the front of your receiver is lit. If it is
not, the receiver is turned off. There are three ways to find information on
programs.
• Press the remote control Guide
button. When the Program Guide
opens, use the Up or Down Arrow to view information on other
channels. Once you have highlighted a program in the Program
Guide, press Select to watch it.
Tip: Channels that
appear in red
cannot be viewed
because they are not
part of your
subscription. You
can add channels
to your subscription
simply by calling the
DISH Network at
1-800-333-DISH.
Tip: Here’s how you
can quickly find
programs to watch
and enjoy.
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