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Use your EXISTING phone modem to connect your PC to the entry system.
2.4.3b Dial-Up Phone Modem Connection - Voice/Data Transfer
Your External
Phone Modem
or
Internal PC
Phone Modem
Phone Company
Your PC
SLOW Data Transfer Rate
SOFTWARE
INSTALLE
D
7
8
9
4
5
6
1
2
3
0
OPER
WXYZ
TUV
PQRS
MNO
JKL
GHI
DEF
ABC
SP
CALL
Z
A
Note: In some cases, digital phone service (VoIP for example) may negatively affect modem service.
Note: You are
responsible for the
telephone line
charges connected
to the entry system.
Phone Line
Voice/Data
Note: Telephone companies will NOT support this phone line
connection to a telephone entry system after 2020.
DoorKing does NOT guarantee modem connections.
DoorKing Voice and data transfer service is available for
one low monthly fee without any long term contracts.
Your PC connected
to the internet,
wired or wireless.
Phone Line
Voice/Data
NO additional hardware required. Works with DoorKing’s IM Server modem over the internet. See section above for useful information.
2.4.3a DoorKing IM Server Modem Connection - Voice/Data Transfer
Telephone Line Preparation and Useful Information
Phone Company
SOFTWARE
INSTALLED
Internet
IM
Server
Modem
7
8
9
4
5
6
1
2
3
0
OPER
WXYZ
TUV
PQRS
MNO
JKL
GHI
DEF
ABC
SP
CALL
Z
A
Note: IM Server is
NOT compatible
with VoIP services.
Note: You are
responsible for
the telephone
line charges
connected to the
entry system.
Order your telephone line to be installed at least two weeks prior to the planned telephone entry system installation date. This will assure
that a phone line is available when the unit is installed. The telephone company will require the following information from you:
Type: Touch Tone, Loop Start
Ringer Equivalence: 0.0 A
Jack Type: RJ11C
FCC Registration (US): DUF6VT-12874-OT-T
DOC (Canada): 1736 4528 A
DoorKing does not recommend using a POTS line for programming.
DoorKing can no longer guarantee modem connections as some phone
company services and switches no longer support modem communica-
tions since these devices are considered to be obsolete technology. The
telephone line must support G.711 level service for the modem to work.
Modem communications will not work over cellular or VoIP connections.
• Utilizes the POTS (Plain Old Telephone Service) copper line connected to the telephone entry system to provide data transfer to the DKS telephone entry
system via the internet connection at programming computer.
• Voice communication is provided over the POTS line. This service is useful if your programming PC does not have a modem, or if your modem cannot
communicate with the entry system modem.
Note: DoorKing does not recommend using a POTS line for programming. DoorKing can no longer guarantee
modem connections as some phone company services and switches no longer support modem communications since these devices are considered to be
obsolete technology. The telephone line must support G.711 level service for the modem to work. Modem communications will not work over cellular or VoIP
connections.
• Monthly fees depend on the number of residents in the system database.
• DoorKing maintains the right to determine excessive usage (data transfers) at any time and may require you to reduce your usage (data transfers). Failure to
comply may result in service termination.
• User is responsible for all phone company charges including local and long distance charges, taxes and other fees for this line.
Note: Not applicable if Cable or Fiber is a cloud based telephone service.
Caller ID: You may want to order caller ID blocking from the telephone company for the entry system phone line. Without caller ID blocking, residents with the
proper phone equipment WILL BE ABLE to identify the telephone number that the telephone entry system is installed on. This may or MAY NOT be desirable.
Call Waiting: Residents may order call waiting from their local telephone company AFTER the system has been installed. They can avoid missing calls coming
from the telephone entry system while they are using their phone (No busy signal).
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