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Dover Markem-Imaje LASER 7031 - Customer Project Validation Steps

Dover Markem-Imaje LASER 7031
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Pre-Installation Installation Training
A70622-D1
67/192
Step 1: Customer project validation
Print samples process & Sampling activity
For each MI proposal concerning a new application or new substrate, the marking has to
be validated by the customer through the print sample process.
Pre-installation
Before making an offer it is necessary that a local service/sales engineer makes an
evaluation of the application during a Pre-installation visit. The Pre-installation Form has
been designed to be a guide for salesmen or Service Engineers during this visit.
It will help to clearly define the application, the type of printer (Contrast, IP65 or not), the
type of print head, the needed accessories, the connections with the Laser and the
environment.
Don't hesitate to collect all data and fill all fields mentioned in the form in. Add drawings or
digital pictures if possible in order to define where the cabinet, the print-head, and
accessories (tacky, photocell…) will be installed.
During the pre-installation visit, it is important to behave like if you have to install the
machine:
Localization of the marking head, of the cabinet,
Detection signal and encoder mechanical coupling,
Mechanical brackets,
Availability of mains power, compressed air,
Electrical connections with customer's equipment
The pre-installation visit is strongly recommended in order to clearly define the
customer need and to prepare and ensure efficient and professional installation.
The form is also a good tool for sharing information between sales and the technical
department.
The form is often needed as an attachment to the Business Opportunity (BO) form.
To help the operation to fill and to use the pre-installation form is available in this book (see
Pre installation hereafter)

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