Dynascan DS751LT4 - Troubleshooting

DS751LT4 User Manual 30
Troubleshooting
ISSUE
RECOMMENDED SOLUTION
No image is displayed.
• Check whether the DVI in cable is completely plugged in.
• Check whether the main switch is in the ON position, and the
power cord is completely plugged in.
• Check whether the image source’s resolution is set to 1920 
1080 (1080p).
• Check whether the DVI cable is damaged or bent excessively.
Nothing happens when
switching the main switch on.
• Unplug the power cord from the socket and plug it in again after
a few seconds to reset the Signage.
Note: Unplugging the power cord will not change the settings.
Image is unstable.
• Check whether the DVI in cable is completely plugged in.
The remote control does not
work.
• Check whether there are batteries in the remote control.
• Check the batteries for freshness, polarity, etc.
• Check whether the remote is in the operation range.
• Bright light may interfere with the remote control. Please avoid
using the remote control near special fluorescent lights or neon
lights.
Auto on/off does not work or
does not function properly.
• Check whether the TIMER setting in the menu is set to “OFF”.
• Check whether the “Power On Time” and “Power Off Time”
settings are set correctly.
Cannot control the display
remotely via RS-232.
• Check whether the RS-232 cable is connected properly.
If you are still having trouble with your DynaScan DS² Professional LCD, contact your dealer or
DynaScan directly for more assistance.