Eighteeth Ultra X - Troubleshooting

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Troubleshooting
When trouble is found, check the following points before contacting your distributor.
If none of these are applicable or the trouble is not remedied even after action has
been taken, the product may have failed. Contact your distributor.
Problem
Cause
Solution
Ref.
chap
The power is
not turned on.
The battery is run down.
Charge the battery.
6.1
The time to press the main
switch is too short.
Press the main switch
more than 0.5 seconds.
6.2
The Power LED
does not light up
when charging.
Use a wrong adapter.
Use the original
adapter.
6.1
There is no electricity in the
outlet.
Check the connection.
The adapter is not connected.
Check the connection.
/
The plug of the adapter is not
inserted into the outlet.
Check the connection.
/
The Power LED
lights up in
“BLUE”.
The main board is broken.
Contact your distributor.
/
The LEDs on
handpiece do
not light up.
The handpiece is broken.
Contact your distributor.
/
Tip does not
vibrate.
Tip is not installed in place.
Check the installation.
/
Tip is broken.
Replace a new tip.
The main board is broken.
Contact your distributor.
/
There is no
beep.
The main board is broken.
Contact your distributor.
/
There is
beeping
Battery power is very low.
Charge the battery
immediately.
6.1