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22
Appendix A
INSTALLATION MANUAL |
Problem Possible Cause Solution
G The pilot light goes
on but goes out
immediately when
the main burner
switches on
1 Insucient voltage across the thermocouple or
too much resistance in the thermocouple circuit
Place the measuring pins of the multimeter on the ground and
black cable of the breaker. This value must be at least 4.5 mV.
Tip: For this action a video is available on our youtube channel
2 Gas pressure loss may cause the pilot ame to be
too small
Check and measure the pre-pressure via test point A (See Figure
A.D)
Tip 1: Measure the pre-pressure load and unloaded
Tip 2: For this action a video is available on our youtube channel
3 Thermocouple defect Replace thermocouple
Tip: Always use a new pressure piece when a thermocouple is
replaced
4 Thermocouple is incorrectly positioned Check the position of the second thermocouple.
(See Figure A.G)
H Check the position
of the second
thermocouple. (See
Figure A-7)
1 Decoration material blocks 2nd thermocouple Leave the space around and at the 2nd thermocouple free of
decorative material. (See Figure A.H)
2 Burner grille does not t well with the 2nd
thermocouple
Position burner grate
3 Airow in the burner chamber causes a restless
re image
Check drain conguration
Fit a ue gas limiter
I Receiver gives 3
short beeps after
each command:
1 Batteries in the receiver are empty Replace the batteries4x 1.5V AA
J Pilot is on but the
main burner does
not start working:
1 Gas valve is on manual
Set Knob A must be in the ON position (see Figure A.1).
K Double burner does
not work:
1 RESET the receiver Briey press the RESET button and the receiver sounds 1 beep
(See Figure A.J)
2 Wiring loose on the receiver Click the plug in the AUX position on the receiver.
(See Figure A.K)
3 Solenoid valve does not switch Replace the solenoid valve.
Tip: Only connect a new valve to the receiver rst
4 Remote defective. Check if the AUX symbol is on the display when you press the
PLUS PLUS key on the remote. (See Figure A.L)
L No response from
the receiver when
the replace
is started via
smartphone or
tablet.
Disconnect the Wi-Fi box from the receiver
Click the plug from the SI connection on the receiver (See Figure
A.M)
Tip: Reset the home router
If the replace now functions normally, check the Wi-Fi settings
M Hearth does
not respond via
Domotica system
Disconnect the cabling on the Domotica system and start the re
with the hand transmitter
When the replace now reacts normally, the problem is in the
Domotics

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