E025 - Console temperature error. Please wait for the console to cool down. Please contact your EMS authorized
service center if the error persists.
E026 - Shockwave module critical error. Please restart the device. Please contact your EMS authorized service
center if the error persists.
E027 - Ultrasound module critical error. Please restart the device. Please contact your EMS authorized service
center if the error persists.
E031 - The console temperature sensor was not detected. Please restart the device. Please contact your EMS
authorized service center if the error persists.
E032 - Fan was not detected. Please restart the device. Please contact your EMS authorized service center if
the error persists.
E034 - Handpiece lock not detected. Please restart the device. Please contact your EMS authorized service
center if the error persists.
E038 - The console temperature sensor was not detected. Please restart the device. Please contact your EMS
authorized service center if the error persists.
Table 5
• Handpiece
E003 - The handpiece temperature is rising and could be harmful. Please let the system cool down. Verify cooling
tank water level and handpiece cord sealing. Please check that after handpiece disconnection that the handpiece
cooling circuit is dry. Please contact your EMS authorized service center if the error persists.
E004 - The handpiece temperature is high. Treatment is still possible but verify cooling tank level.
E005 - Handpiece not detected. Please verify that the handpiece is connected to the console. Replace the
handpiece if the error persists.
E037 - The handpiece temperature sensor was not detected. Please restart the device. Please contact your EMS
authorized service center if the error persists.
Table 6
• Probe
E011 - Probe has exceeded the usage limit. The probe use policy is validated for a maximum number of usage
cycles. Continue treatment at your own responsibility.
E012 - Probe not detected. Please check that the probe is correctly installed on the handpiece. Please contact
your EMS authorized service center if the error persists.
E013 - Unknown probe. Please verify that the probe is a valid one or undamaged. Please contact your EMS
authorized service center if the error persists.
E035 - Probe settings can’t be automatically loaded. Please change probe. Please contact your EMS authorized
service center if the error persists.
Table 7
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