9. WARRANTY
Two Year Limited Warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
The limited warranty program is the only one that applies to this unit, and it sets forth all the
responsibilities of Enerdrive. There is no other warranty, other than those described herein.
Any implied warranty of merchantability of tness for a particular purpose on this unit is
limited in duration to the duration of this warranty.
This unit is warranted, to the original purchaser only, to be free of defects in materials
and workmanship for two years from the date of purchase without additional charge. The
warranty does not extend to subsequent purchasers or users other than OEM applications.
This unit is not intended for commercial use. This warranty does not apply to damage to
units from misuse or incorrect installation/connection. Misuse includes wiring or connecting
to improper polarity power sources.
Return and/or Repair Policy
If you are experiencing any problems with your unit, please contact our customer service
department at support@enerdrive.com.au or Phone 1300 851 535 before returning product
to retail store. After speaking to a customer service representative, if products are deemed
non-working or malfunctioning, the product may be returned to the purchasing store within
30 days of original purchase. Any defective unit that is returned to Enerdrive within 30 days
of the date of purchase will be replaced free of charge.
If such a unit is returned more than 30 days but less than two years from the purchase date,
Enerdrive will repair the unit or, at its option, replace it, free of charge. If the unit is repaired,
new or reconditioned replacement parts may be used, at manufacturer’s option. A unit
may be replaced with a new or reconditioned unit of the same or comparable design. The
repaired or replaced unit will then be warranted under these terms for the remainder of
the warranty period. The customer is responsible for the shipping charges on all returned
items back to Enerdrive.
Limitations
This warranty does not cover accessories, such as adapters and batteries, damage or defects
result from normal wear and tear (including chips, scratches, abrasions, discolouration or
fading due to usage or exposure to sunlight), accidents, damage during shipping to our
service facility, alterations, unauthorized use or repair, neglect, misuse, abuse, failure to
follow instructions for care and maintenance, re and ood.
If your problem is not covered by this warranty, contact our Support Team at support@
enerdrive.com.au or phone 1300 851 535 for general information if applicable.
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