Epson BrightLink EB-725Wi - Solutions When You Cannot Operate a Computer from the Projected Screen; Solutions for Problems with Capturing, Printing, Saving, or Scanning

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• Keep your clothing or parts of your body more than 0.4 inches (1 cm) away from the projection
surface.
• If there are people within 4 inches (10 cm) in front of or around the projection screen or there are any
obstacles causing interference, touch operations may not work properly.
• If touch operation does not work correctly even after calibration, check the Calibration Range setting
in the Pen/Touch menu. Select Wide if you drag items when touching the screen or Narrow if mouse
operations do not work smoothly.
Parent topic: Solving Interactive Problems
Solutions When You Cannot Operate a Computer from the Projected Screen
If you are unable to access a computer from the projected screen, try the following solutions:
• Make sure the USB Display setting in the Signal I/O menu is set to On.
• Make sure you perform pen calibration when using the interactive pen for the first time so that the
projector recognizes the position of the pen correctly.
• Make sure PC Interactivity is turned on in the projector's interactive toolbar.
• Make sure the USB cable is securely connected. Disconnect the USB cable, and then reconnect it.
Parent topic: Solving Interactive Problems
Solutions for Problems With Capturing, Printing, Saving, or Scanning
If you are having trouble capturing and pasting, or printing, saving, or scanning, try the following
solutions:
• If you are having trouble pasting a captured image, make sure the image is not HDCP protected.
• If a black frame appears around a pasted image, it may be because the image was shifted or resized.
• Connect only one printer or multifunction device at a time, and make sure the device is supported by
the projector.
• If you are having trouble printing or scanning, make sure the printer is not out of ink, jammed, or in any
other error state.
• For USB printing or scanning, make sure the printer is connected to the USB-A port on the projector.
• For USB printing or scanning, try connecting a different USB cable, and make sure the cables are less
than 16 feet (4.9 m) long.
• Check the settings on the Interactive menu.
Parent topic: Solving Interactive Problems