5
Changing user information.....................................85
Deleting user information.......................................87
Changing password and PIN .................................89
Unlocking the user account ....................................92
■ Managing inspection logs.............................. 94
Checking inspection logs ........................................94
Downloading inspection logs.................................96
■ Changing the Publish Mode.......................... 97
Mode change II.........................................................98
Mode change III......................................................100
Mode change IV......................................................102
Maintaining Your Product.....104
■ Backing up and restoring data .................... 104
Backing up data......................................................104
Restoring data.........................................................106
■ Restoring to initial state ...............................107
■ Checking maintenance information............111
Checking device information ............................... 111
Downloading operation log.................................. 113
■ Checking the TOE version (Security Mode
only) ................................................................ 114
■ Starting Service Mode .................................. 115
■ Precautions for transporting your
product ........................................................... 117
Troubleshooting.....................119
■ Error messages and remedies...................... 119
■ Problems and their remedies....................... 126
Power/Control Panel problems...........................126
Disc writing problems ...........................................127
Label printing problems........................................128
Password/PIN problems ......................................130
Other problems.......................................................131
■ Checking with EPSON Total Disc
Monitor........................................................... 133
■ When discs cannot be published ................ 135
■ Disc does not come out ................................ 138
Drive tray does not come out ...............................138
Printer tray does not come out.............................139
■ Disc recording surface is stained with
ink.................................................................... 143
Appendix.............................. 147
■ Where to get help.......................................... 147
Before contacting Epson ........................................147
Help for users in the United States and
Canada .....................................................................147
Help for users in Europe (EMEA)........................147
■ Product specifications .................................. 148
Basic specifications.................................................148
■ Ink and Disc................................................... 153
Ink cartridges ..........................................................153
Discs .........................................................................153