Code Problem Solution
111 Available memory is running low. Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
120 Cannot communicate with the server that is
connected using an open platform.
Make sure there are no errors on the server or the
network.
301 There is not enough storage space available to save
the data in the memory device.
❏ Increase the storage space in the memory device.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
302 The memory device is write-protected. Disable write protection on the memory device.
303 No folder has been created to save the scanned
image.
Insert another memory device.
304 The memory device has been removed. Reinsert the memory device.
305 An error occurred while saving the data to the
memory device.
If the external device is accessed from a computer,
wait for a while and then try again.
306 The memory is full. Wait until other ongoing jobs are nished.
311 A DNS error has occurred. ❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
312 An authentication error has occurred. Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings, and then check the server settings.
313 A communication error has occurred. ❏ Print a network connection report to check if the
printer is connected to the network.
❏ Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings to check the email server settings. You
can check the cause of the error by running
connection check.
❏ The authentication method of the settings and
the email server may not match. When you select
O as the authentication method, make sure the
authentication method of the email server is set
to None.
314 The data size exceeds the maximum size for attached
les.
❏ Increase the Attached File Max Size setting in
the scan settings.
❏
Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Solving Problems
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The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
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