Code Problem Solution
315 The memory is full. Retry after other ongoing jobs are nished.
316 A mail encryption error has occurred. ❏ Make sure that the encryption certicate setting
is correct.
❏ Make sure that the printer's time setting is correct.
317 A mail signature error has occurred. ❏ Make sure that the signing certicate setting is
correct.
❏ Make sure that the printer's time setting is correct.
321 A DNS error has occurred. ❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
322 An authentication error has occurred. Check the Location settings.
323 A communication error has occurred. ❏ Check the Location settings.
❏ Print a network connection report to check if the
printer is connected to the network.
324 A le with the same name already exists in the
specied folder.
❏ Delete the le with the same name.
❏ Change the le name prex in File Settings.
325
326
There is not enough storage space available in the
specied folder.
❏ Increase the storage space in the specied folder.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
327 The memory is full. Wait until other ongoing jobs are nished.
328 The destination was wrong or the destination does
not exist.
Check the Location settings.
330 An FTPS/FTPS secure connection error has occurred. ❏ Check the location in the destination settings.
❏ Run Web Cong, and then update the root
certicate.
❏ Run Web 
Cong,
 and then import or update the
CA certicate.
If the error cannot be cleared, set the certicate
verication
 to 
o
 in the destination settings.
331 A communication error occurred while acquiring the
destination list.
Print a network connection report to check if the
printer is connected to the network.
332 There is not enough storage space available to save
the scanned image in the destination storage.
Reduce the number of documents.
333 The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
Select the destination again.
334 An error occurred while sending the scanned image. -
Solving Problems
>
The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
180